The European General Data Protection Regulation (GDPR) was approved on April 14, 2016, by the European Parliament and went into effect as of May 25, 2018. The GDPR is a regulation on the collection and processing of information related to an individual residing within the European Union (EU).
The GDPR’s six key principles, as detailed in Article 5 of the legislation, include:
At Rise, we value our worldwide customer base, your individuality, and your right to privacy. As outlined in our security white paper, Rise employs a holistic approach to security. We welcome the GDPR as an opportunity to deepen our commitment to data protection.
For the GDPR, we are considered processors for the data we collect from you, the controller. As a processor, Rise commits that data put in our care by EU data subjects is:
As a cloud-based learning platform, the protection of our customers’ information and their users’ privacy is of utmost importance. We will continually invest in the security of Rise by employing an experienced security team and utilizing the most robust tools available for monitoring and mitigating threats. In addition, the Rise security team will comply with GDPR requirements around security incident notifications.
We engage carefully vetted sub-processors for specific purposes necessary to operate Articulate services. We require that each sub-processor sign and adhere to a Data Processing Agreement (DPA), reflecting our commitment and that of our vendors to take the individual’s right to data privacy seriously.
We’ve invested in the following areas to comply with GDPR:
On July 16, 2020, the Court of Justice of the European Union (CJEU) invalidated the EU-US Privacy Shield, and on September 8, 2020 the Federal Data Protection and Information Commissioner (FDPIC) of Switzerland found the Swiss-U.S. Privacy Shield Framework didn't provide adequate protection for personal data transfers from Switzerland to the United States.
Even before these recent developments, Articulate used alternative safeguards identified in the GDPR, including standardized contractual clauses (SCCs). We'll continue to use the SCCs, including updating the SCCs to those released by the EU authorities in June 2021 (we’ll update to the new SCCS by 9.27.21). We’ve also assessed our data transfer risks, including engaging an external auditor to evaluate our security controls resulting in SOC 2, Type 2 and ISO 27001 certifications, and should have our ISO 27701 certification by year-end 2021. Additionally, we’ve specifically assessed the risks raised by the CJEU and determined that those risks are highly unlikely for Articulate because some laws (e.g., the U.S. Electronic Communications Privacy Act) don't regulate Articulate, and other laws that could theoretically apply to Articulate (e.g., Executive Order 12333 and the U.S. Foreign Intelligence Surveillance Act) are unlikely to impact us since we don't provide the services government authorities typically target for broad surveillance (e.g., telecommunication providers, ISPs). We've never received a request for surveillance, and if we did receive such a request, we’d notify the impacted customers unless prohibited by law.
Providing you with control over Rise’s collection, retention, and usage of your data is a key component of the GDPR. The following methods describe the controls available to data subjects:
Please contact us at email@example.com if you have any questions about our GDPR compliance.